This Privacy Notice discloses the privacy practices for SES AI Corporation and its affiliates.(“SES,” “we,” “us,” “our”). It describes how we collect, use, and disclose information in connection with your access and use of all websites and other online products and services provided by us that link to this Privacy Notice, including https://ses.ai (and all related subdomains) (the “Sites”) and related online and offline services thereto (collectively the “Services”). SES is the data controller of your information. This notice will inform you of the following:
Information We Collect
We collect information in three main ways: (1) information collected directly from you; (2) information collected through automated means; and (3) information collected directly from others. We are the sole owners of your information that we collect. We may combine the information you give us with other information sources (both online and offline), including third-party sources, and use it for the purposes identified in this Privacy Notice.
Information Collected Directly from You
The general categories of your information that we collect directly from you (for example, if you fill out the Contact Us form on our Sites or seek customer service) may include, but are not limited to:
Information Collected Through Automated Means
As discussed further below in the “Analytics/Cookies/Tracking Technologies” section, we, and our service providers, may use a variety of technologies, including cookies, to assist in this information collection. The general categories of your information that we collect through automated means may include, but are not limited to:
Information Collected Directly from Other Sources
The general categories of your information that we collect directly from others may include, but are not limited to:
We may use third-party web analytics services on the Services, such as those of Google Analytics. These service providers use the sort of technology described in this section to help us analyze how individuals use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Service.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our websites for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed below. Some web browsers offer users a “Do Not Track” privacy preference setting in the web browser. We do not currently recognize or respond to browser-initiated Do Not Track signals. Learn more about Do Not Track.
How We Use the Information We Collect
We may use the categories of your information described above for the following business or commercial purposes:
We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregated/De-Identified Information”). We may use Aggregated/De-Identified Information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors, in our sole discretion.
With Whom We Share Information
Your information may be shared with affiliated entities to deliver the Services, provide customer service, and operate our business.
We use select third-party vendors to help us provide our Services and operate our business, and we may provide access to, or share your information with, these vendors. They provide a variety of services to us, including customer service, payment processing, shipping, sales and marketing, product design and development, data storage, security, fraud prevention, research, and legal services. These service providers are permitted to access and use your information for purposes of performing services for SES or to comply with applicable legal requirements.
We may share information about your interaction with our Services with our partners in relation to past or potential transactions and integrations.
Protection of SES and others
We may disclose the information we collect about you if required to do so by law or in a good faith belief that such disclosure is reasonably necessary to: (a) comply with legal process (for example, a subpoena or court order); (b) enforce our terms of service or sale, this Privacy Notice, or other contracts with you, including investigation of potential violations; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of SES or others.
As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, including in contemplation of such transactions, your information may be among the transferred assets. If a portion or all of SES’s assets are sold or transferred to a third party, we may share or transfer your information as part of the transaction.
With Your Consent or At Your Direction
We may share information with third parties when you direct us to do so or if you have consented to additional sharing of your information (including as set out in this Privacy Notice).
Your information may be transferred to, stored in, accessed from, or processed in the United States or other jurisdictions in which we or our service providers maintain facilities. You understand that these jurisdictions may have different data protection regimes than in the country in which you are located.
Legal Bases for Use of Your Information
The laws of some jurisdictions, including the European Economic Area and the United Kingdom, require that companies only process your “Personal Data” (as that term is defined in the applicable law, like the EU General Data Protection Regulation) if they have a legal basis (or justifiable need) for processing your Personal Data. To the extent those laws apply, our legal bases for processing Personal Data are as follows:
Your Access to, Choices and Rights with Respect to Your Information
You may instruct us not to use your information to contact you by email, postal mail, or phone regarding products, services, promotions, and special events that might appeal to your interests by contacting us by submitting your request via the Contact Us form. In commercial email messages, you can opt out by following the instructions located at the bottom of such emails. Removing your name from the email list may take a reasonable amount of time. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Notice or as required by applicable law. For example, you may not opt out of certain operational emails, such as those reflecting our relationship or transactions with you.
Depending on where you live, you may have certain rights with respect to your information. For example, under local laws, including in the European Economic Area and the United Kingdom, and Canada, you may have some or all of the following rights:
To exercise your data protection rights or to receive more details in connection with them, you can submit requests via the Contact Us form. You may be required to provide additional information necessary to confirm your identity before we can respond to your request.
We will consider all such requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests, for example if we need to keep the information to comply with our own legal obligations or to establish, exercise, or defend legal claims. Your rights and our responses will vary based on your state or country of residency. Please note that you may be in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled. If you are a California resident (i.e., a “Consumer“), please see the “Privacy Information for California Residents” section below for information about your specific rights under California law.
If applicable, you may make a complaint to your local data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.
We take a variety of physical, technical, administrative, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk.
How Long We Retain Your Information
We may retain your information we collect for as long as necessary to provide products or Services to you, to operate our business, to enable us to communicate with you, or to satisfy our legal or contractual obligations. The length of time for which we retain information depends on the purposes for which we collected and used it and/or as required to comply with applicable laws. Where required, we may anonymize or dispose of the information we collect.
Third Party Links and Features
Please be aware that third-party websites accessible or recommended through our Services may have their own privacy and data collection policies and practices. These links and features are provided for your reference and convenience only and do not imply any endorsement of information provided through these third-party links and features, nor any association with their operators. We are not responsible for any actions, content of websites, or privacy policies of such third parties. We urge you to read the privacy and security policies of these third parties.
Notification of Changes
Whenever material changes are made to our Privacy Notice, this page will be updated.
If you have any questions about this Privacy Notice, you should contact us via telephone at +1.800.495.0061 or submit your request through the “Contact Us” form.
Privacy Information for California Residents
Terms used in this section and not otherwise defined have the meaning given to them under the California Consumer Privacy Act (“CCPA”). Consistent with the requirements of the CCPA, this section provides additional information about our collection and use of your “personal information” and your choices with respect to such information.
The information collected, the sources of that information, the purposes of use and the categories which we disclose for business purposes are set forth in the “Information We Collect”, “How We Use the Information We Collect”, and “With Whom We Share Information” sections above.
We do not sell (as that term is defined under the CCPA) California residents’ personal information. We do not sell the personal information of minors under 16 years of age.
In the preceding 12 months, we may have disclosed the following categories of personal information to the following categories of recipients:
Vendors (including data storage and hosting providers, email providers, payment processors, shipping vendors, marketing vendors, IT support providers, CRM providers) may receive:
Partners (including sales and integration partners) may receive:
Consistent with the CCPA, we allow individuals to make requests about their personal information. Specifically, unless certain exceptions apply, you may request that we:
We reserve the right to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, phone number, or other information. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.
Please note that certain information may be exempt from such requests, consistent with California law. For example, we must retain certain information in order to provide the Services to you or to comply with legal obligations. If you would like further information regarding requests for personal information or would like to make such a request, please call us toll free at +1.800.495.0061 or submit your request through the “Contact Us” form.
California “Shine the Light” Disclosure.
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes within the meaning of that law.
Privacy Information for Nevada Residents
Under Nevada law, certain Nevada consumers may opt out of the sale of “Personally Identifiable Information” for “Monetary Consideration” (as such terms are defined under Nevada law) to a person for that person to license or sell such information to others. We do not engage in such activity; however, if you are a Nevada resident who has purchased goods or services from us, you may submit a request to opt out of any future sales under Nevada law by contacting us via telephone at +1.800.495.0061 or submit your request through the “Contact Us” form. Please note we may take reasonable steps to verify your identity and the authenticity of the request.
Supplemental Privacy Notice for South Korea Residents
Pursuant to the Personal Information Protection Act of Korea (“PIPA”), this Supplemental Privacy Notice for South Korea Residents sets forth the matters on (i) third-party provision of personal information, (ii) outsourcing of personal information processing, (iii) personal information destruction procedure and methods, and (iv) privacy officers. This Supplemental Privacy Notice only applies to our processing of personal information of users in South Korea.
Provision of Personal Information to Third Parties
We process your personal information only within the scope of the disclosed purpose of personal information processing. In the event that we use a third party to process your personal information, we will obtain your consent or where permitted or required under law, statute, or regulation, including Articles 17 or 18 of the PIPA. Your personal information will not otherwise disclosed to a third party.
Outsourcing of Personal Information Processing
We do not outsource the processing of your personal information to third-party service providers.
Personal Information Destruction Process and Methods
We destroy your personal information without delay when your personal information becomes no longer necessary either because the retention period has expired or the disclosed purpose for personal information processing has been achieved. If the retention period expired or the disclosed purpose for processing has been achieved but we must continue to retain your personal information due to applicable laws, statutes, or regulations, we store and manage your personal information as a separate database.
The destruction process and method is as follows:
We have a designated privacy officer to oversee data privacy-related issues and to handle complaints and requests related to the processing of the personal information of users in South Korea. If you have any questions, requests or complaints arising out of our services, you can contact our privacy officer through the “Contact Us” form.